ezbooktour

FAQS

FREQUENTLY ASKED QUESTIONS

You can book the tour you want – Please get to our website and click Booking icon on your screen and fill out the form. Should you need any information or any assistance, please contact with us by email or online supporting system.

We support free pick up in the central of the city (District 1, 3, 5, 4, 2, Phu Nhuan District, Binh Thanh District)  when you book our tour.

Please let us know if you (or anyone in your group) are a vegetarian or have a dietary restriction when you purchase tickets. We will do our best to accommodate your needs.

We currently accept payment by cash in USD or VND direct to our guide.

Currently, we use the conversion rate of 1 USD = 22,500VND, it is lower than the official rate from the bank, make it cheaper for our guests to pay in VND.

We could arrange meals to suit  almost all your food allergies. Even if you are vegetarians or have nut allergy or sea-foods allergy.

Yes, we will. We could arrange the transportation and guide to pick you up at the port and take you back their after the tour finish.
Nha Rong port: Free pick up and drop off
Phu My port: 2 hours driving to Ho Chi Minh city center. We will have surcharge for transportation. It depend on how many people in your group and how many day you will take tour.

Yes, you should book a tour in advance. We recommend you book tour two weeks ahead your desired tour date as our tour often fill up quickly.

*** We welcome all the bookings even it is a last minute booking.

For last minute booking, you could contact us through email (info@ezbooktour.vn) or whatsapp: +84931343458

Cut off time is 10:00PM for day tour and 2:00PM for night tour
Please let us know your food restrictions when you book the tour with us

Under 4hours before departure time will be 50% charge

If you get some problems with your flight like flight delay or flight cancellation or you take another tour and come back late, it will be also a 50% charge.

If you cancel the tour due to the bad weather, it will be free of charge.

Any cancellation before 7 days will be free of charge